Contact Us

Last updated: April 2026

DestinIQ is operated by Fleetain, a registered partnership firm in India. We respond to every message — usually within one working day.

Support email

support@destiniq.in
For refund requests, account access issues, payment queries, bug reports, and general help.

WhatsApp

+91 92711 55811
Chat with us directly on WhatsApp. Messages are monitored 9 AM – 9 PM IST, every day.

Registered business address

Fleetain
Pune, Maharashtra, India
PIN 411045

For courier or legal correspondence only. Please do not visit in person — we are a digital-only service and do not operate a walk-in office.

Grievance officer

In accordance with the Information Technology Act, 2000 and the Consumer Protection (E-Commerce) Rules, 2020, the designated Grievance Officer for DestinIQ is:

Abhijeet Konduskar
Email: support@destiniq.in
Address: as above

Consumer complaints are acknowledged within 48 hours and resolved within 15 days of receipt, in line with statutory requirements.

Response time commitments

• Email: within 1 working day
• WhatsApp: typically same day, 9 AM – 9 PM IST
• Refund decisions: within 2 business days of receiving a valid request
• Refund credit: 5 – 10 business days to the original payment method once approved

Social

Instagram: @destiniq.in
(DMs are read but are not a support channel — please email or WhatsApp for anything account-related.)